Refund policy

Our promise

If there's a problem with something you've bought from Driving Forever, we'll make it right. New Zealand consumers have rights under the Consumer Guarantees Act 1993 that we don't try to dodge or limit.

Last updated: 4 August 2026.

Physical products

We don't sell any physical products at the moment. If we start selling merchandise, this policy will be updated with returns and replacement terms before anything goes on sale.

DF Pro subscriptions

DF Pro subscriptions are billed by the Apple App Store or Google Play, so refund requests have to go through the store where you subscribed:

We can't issue refunds for subscriptions directly. If you have an unusual situation, for example a billing error we caused, email us and we'll help you work through it.

Contact

Questions about a refund? Email drive@drivingforever.com and we'll reply within 2 working days.